One of the problems with purchasing athletic clothing online is that there is no way to verify the fit is correct until it’s already purchased and in your home. According to an article on Racked.com, this is soon to be a problem of the past. Fabletics, the famous Kate Hudson endorsed brand of athletic wear, is planning to open 75-100 brick and mortar stores over the next 3-5 years. It is currently slated to open its 7th store in the spring.
The great thing about the brick and mortar stores is that they will help to further drive subscriptions to the monthly delivery service. The subscription plan of Fabletics will be explained and offered in stores by highlighting the discounts that the monthly subscription service offers.
Previously this subscription service was a point of contention for some store shoppers. There were complaints that the subscription service was not properly explained, nor was it easy to cancel. Adam Goldenberg, a co-CEO of JustFab said that their page on Pinterest is now only seeing approximately 5-10 complaints a month all while sending out nearly 800,000 items. This is a more than an acceptable margin to most, but to Goldenberg, this is still an opportunity for improvement.
Fabletics explains the subscription service in detail. There is an opt-out period until the 5th of each month. During this time you can choose to skip a purchase. If you opt out before the 5th you will not be charged.
If you do not choose to opt out or do not do so in time, your credit card will be billed $49.95 on the 6th of the month. That fee then can be used to purchase or saved as credit. Memberships can be canceled at any time. However,cancellation requires you to call and speak with member services.
The Krazy Coupon Lady tried the service herself and left her review here. Overall she was pleased with her items and saw the initial $25 outfit as a steal. It’s definitely worth trying it out yourself. If you’re waiting to try out your outfit in stores, you won’t be waiting much longer. But don’t be deterred by the fear that your workout gear won’t fit. There is a size guide on JustFab.com that only requires that you know your measurements.
In the off chance that you still don’t care for your outfit, Fabletics offers 3 easy return options in the US and Canada. You can choose between a credit, exchange, or refund. Return shipping is even free to the contiguous US and $9 to the non-contiguous states and territories. The joy of Fabletics is that you’re never stuck with something you don’t like.
Learn more about Fabletics: http://www.businessinsider.com/fabletics-turnaround-story-2016-5